Privacy Policy

Kerry-Nicole Taylor | eXp

Effective Date: 1/3/26

1. Who I Am

I am Kerry-Nicole Taylor, an independent estate agent operating under eXp UK.

I am committed to protecting your personal data and being transparent about how I use it.

Contact Details:
Kerry-Nicole Taylor | eXp
Phone: 01202 985553 / 07549 038964
Email: info@kerrynicoleproperty.co.uk or kerry-nicole.taylor@exp.uk.com
Website: www.kerrynicoleproperty.co.uk or www.kerrynicoletaylor.exp.uk.com

For the purpose of data protection law, I am the data controller of your personal information.

2. What Information I Collect

I may collect and process the following data:

Information you provide directly:

Name
Phone number
Email address
Property address
Any details you provide in enquiry forms or messages

Information collected automatically:

Website usage data (via cookies)
IP address
Browser type and device information

Information from third parties:

Property portals such as Rightmove, Zoopla, and OnTheMarket
Referrals or recommendations

3. How I Use Your Information

I use your data to:

Respond to enquiries about buying or selling property
Arrange viewings and market appraisals
Provide property marketing and sales services
Communicate updates regarding your property sale or purchase
Comply with legal and regulatory obligations (including AML checks)
Improve my website and services

I will only ever use your data where I have a lawful basis to do so.

4. Legal Basis for Processing

Under UK GDPR, I rely on the following:

Contract – to provide estate agency services
Legitimate Interests – to respond to enquiries and run my business effectively
Legal Obligation – for anti-money laundering (AML) and compliance requirements
Consent – for marketing communications (where applicable)

5. Sharing Your Information

I may share your data with:

Solicitors and conveyancers
Mortgage brokers (if requested)
Buyers and sellers involved in a transaction
Service providers (e.g. photographers, EPC assessors)
Compliance bodies for AML checks
eXp UK for operational support

I will never sell your data to third parties.

6. Data Retention

I only keep your data for as long as necessary:

Active clients: for the duration of the transaction
Past clients: typically up to 6 years (for legal and tax purposes)
AML records: as required by law (usually 5 years)

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Data portability

To exercise any of these rights, please contact me directly.

You also have the right to lodge a complaint with the
Information Commissioner's Office (ICO).

8. Cookies

My website may use cookies to improve your experience.

Cookies help me understand:

How visitors use my site
Which pages perform best

You can control or disable cookies through your browser settings.

9. Data Security

I take appropriate measures to protect your data, including:

Secure systems and devices
Password protection
Trusted third-party platforms

However, no online system is ever 100% secure.

10. Third-Party Links

My website may contain links to third-party websites (such as property portals).

I am not responsible for their privacy policies, so please review them separately.

11. Updates to This Policy

I may update this policy from time to time.

The latest version will always be available on my website.

12. Contact Me

If you have any questions about this Privacy Policy or how your data is handled:

Kerry-Nicole Taylor | eXp
📞 01202 985553 / 07549 038964
📧 info@kerrynicoleproperty.co.uk or kerry-nicole.taylor@exp.uk.com